Last Updated: March 2026
1. Acceptance and Use
By using the Simmaxi eSIM Global application, you agree to these Terms of Service and the Privacy Policy. You undertake to use the application and services only in accordance with applicable laws and these terms.
2. Account and Security
- You may be required to create an account to use the application.
- Your account information (email and other details provided during registration) must be kept confidential and used only by you.
- You are fully responsible for the security of your account.
- If you believe your account information has been misused, please notify us immediately at [email protected].
- You may close your account at any time, and your data may be deleted in accordance with the Privacy Policy.
3. Personal Data and Privacy
- Your personal data is processed and protected as described in the Privacy Policy.
- Location, usage, and Partner data are collected with permission and consent.
- Explicit consent is obtained for advertising and analytics data usage.
- No data is knowingly collected from children under the age of 13.
4. User Content
- Users may share content through the application (comments, photos, messages, etc.).
- Users are solely responsible for the content they share.
- Simmaxi does not guarantee the accuracy or legality of user content and reserves the right to remove content in case of rights violations.
5. Usage Restrictions
- You may not use the application for illegal, fraudulent, or rights-infringing purposes.
- Simmaxi reserves the right to restrict or terminate accounts in cases of misuse.
- Third-party services or links are subject to their own terms.
6. Payment and Partner System
- Fees for Partner or in-app services are charged as specified within the application or website.
- Payment information is processed securely by Stripe. Simmaxi does not store credit/debit card information.
- Data collected under the Partner system is used for contract performance, order tracking, analytics, and legal obligations.
- Users whose Partner applications are approved agree to comply with the Partner agreement.
- Accounts may be terminated and other sanctions applied if Partner agreement terms are violated.
7. Intellectual Property
- All intellectual property rights, including the application, design, content, and software, belong to Simmaxi.
- Users may not reproduce, distribute, or provide content or code to third parties without prior written consent from Simmaxi.
8. Limitation of Liability
- Simmaxi does not guarantee uninterrupted or continuous operation of the application.
- Simmaxi's liability for damages arising from third-party causes or user errors is limited.
- Users use the application at their own risk.
9. Amendments
- Simmaxi reserves the right to update the Terms of Service and Privacy Policy at any time.
- Significant changes will be announced on the website and within the application; users are responsible for reviewing updates.
10. Company Information
Simmaxi LLC, 701 Tillery Street, Unit 12 #3215, Austin, TX 78702, United States. Contact: [email protected]
11. Nature of the Service
Simmaxi sells prepaid eSIM data plans. Simmaxi is a reseller and is not a mobile network operator. Connectivity is delivered by local network operators in each destination.
12. Device Compatibility
Before purchasing, you are responsible for confirming that your device supports eSIM and is not carrier-locked. A plan delivered to an incompatible or locked device is not refundable on that basis alone.
13. Coverage and Speed
Coverage, network availability, and data speed depend on the local operator and are not guaranteed. Some plans are data-only and do not include a phone number, SMS, or voice calls.
14. Suspension and Termination
We may suspend or close an account that breaches these terms, is used for fraud or abuse, or where we are required to do so by law. You may stop using the Services at any time.
15. Refunds
Refund conditions are set out in our Refund Policy.
16. Governing Law and Disputes
These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Disputes will be resolved by the state or federal courts located in Travis County, Texas. If mandatory consumer protection law in your country of residence gives you the right to bring proceedings before your local courts, that right is not affected.